Community Manager
Hello CM Team,
I’m requesting a manual review of my compensation eligibility for Battlefield 6 Phantom Edition.
I was affected by the launch issue on the EA App and could not play on release day due to missing content (Multiplayer not installed error).
I provided proof to EA Help (screenshots, timestamps, Twitch chat from launch), but the automated system did not classify my account correctly.
My case ID: #228113362
EA Help advised me to post here so community managers can acknowledge and re-escalate it.
Proof provided:
I kindly ask for a manual entitlement check and the compensation that was officially announced for affected EA App users.
Thank you very much for your help!
— ozilla23
If it's any consolation, you're not alone. There's an official thread with over 8,000 comments, but don't worry, they'll ignore you. Because they're rubbish and made false promises.
