Community Manager
Part 4.
They finally replied, though not with the honesty I'd been expecting. EA handed over the 24 tokens they had promised, neatly packaged like a bandage on a deeper wound, yet the battle pass was conspicuously absent. A curious omission, considering it had been part of their own pledge. It didn’t take much imagination to see the outline of the truth. The battle pass had a price tag, and someone in their polished offices must have realized how much it would cost them to keep their word.
But in their attempt to save a few coins, they may have spent something far more valuable. Trust, once cracked, doesn't patch up as easily as a digital reward. Players remember when a company chooses profit over principles, and the ripple reaches every future purchase, every hesitant click on their store. If EA believed withholding the battle pass would protect their wallet, they might soon discover the real expense lies in losing their players’ faith.
