Community Manager
Hello,
I was unable to play the game on its release date, Friday, October 10th, due to a bug with the EA App platform, which caused the game to display that multiplayer content was missing, even though it had been downloaded.
Since this bug affected all EA App users, @BattlefieldComm Twitter account announced that affected accounts would receive, over the weekend of October 11–12, XP bonuses as well as free access to the Season 1 Premium Battle Pass.
However, as of today, I still haven’t received anything in the game.
I did receive an in-game message saying “Your new reward awaits” yesterday, October 12th, but nothing else is available in-game.
Could you please help me?
Kind regards,
SFast_Greed
Same thing happened to me. I got on before it was ironed out. Sat online for an hour trying to figure out why the vast majority of the options had a lock icon in the corner and it was saying I hadn't bought the game. Haven't received anything as of yet. Kinda weird to offer a reward for something due to a screw up and then screw up by having people not get the reward...
Pretty frustrating.
