Community Manager
Title describes the post. On the launch day of BF6, I was not able to access any matchmade games in BF6. It was my understanding that since I preordered the Phantom Edition via the EA app, I would receive 12x Career XP boosters, 12x Hardware XP boosters, and the Season 2 Pass. I have not received any correspondence regarding this ever since EA announced that this compensation would occur.
I have checked my in-game mail, I have checked my XP booster inventory. There's nothing regarding these boosts in either. The only XP boosts I've received have been a few 30 minute Career XP boosters from Twitch Drops.
I opened a ticket with EA Help and was given no response.
I also never received mine at all. Still waiting for it. I emailed support and they told me to go to my inbox and it should be there, it isn't. Pretty ridiculous
I still have not received mine either. I only tried to play one time. Got that error. Shut it off. I didn’t play Portal or anything. But I did play it on PS5 after the EA app didn’t work. Probably means I am getting hosed since I played the game. Just not the version I wanted to play.
