Community Manager
Yet to receive boosts or the Season 1 pass promised as compensation from the EA App launch issues.
Has this being resolved?
Nope and tried talking with a support agent about it. They made up something stating that it's a "bug and the team is aware of it". I said what do you mean a bug?
I said you simply confirm the player has or hasn't received compensation. If they haven't then you go into your all powerful account management thing and grant them what was promised for the inconvenience. YOU offered it and now are going back on your word? How is it not that simple of a thing to do?
I got no answers unfortunately. Has anyone received the compensation yet for the launch day fiasco?
Still nothing here and nonsense responses on my submitted tickets. Enjoying the game but it still bothers a lot.
haven't gotten anything myself either, of the people i know roughly half have gotten the boosters so far. just any kind of clear communication on the outstanding compensation beyond the message from 10 days ago would be great.
The same.....no compensation recieved. Support told me that I have to be patient.
I think EA's compensation is really great and could have made me forget about the unpleasant start. But now, having to wait in vain for over two weeks for the promised compensation, with the uneasy feeling that it will never come, is unpleasant. Especially since the first season starts tomorrow.
I also got this issue, still no compensation.
Again contacted EA Help Chat (every week once) , they are still working at this bug/issue.
Will be updated with a email (also social website from EA) as soon this bug.issue is solved.
I wonder why this need that much time to fix this issue ?!?!?!
An update at least once a week would be nice about this issue (even if the message is , STILL NOT SOLVED)
Also asked about the latency issue if i host a server ingame or by web portal.
As soon server is up , latency is +/- 150 (if i life in europe i assume to host a server in europe <> not outside europe).
I asked about this and they say that this issue already exists (with some ISP, especially where i liife in the Netherlands) for some years now <<<<------ ???????? WTF
I also asked if they gonna fix it and if there is a work around, i could/should use a VPN ?????
He would send this complain about hosting to a dedicated team <> and we need to hope this will be fixed <> after some years <> lol.
ps people who refunded money from EA and used steam to buy BF6 during this EA APP outage , are refunded and compensated already !
Same and just tried to play the game with friends to find the entire games been removed from my Library, AGAIN! I bought via EA themselves so 0 excuse for no records.
i got the same issue i had also problems on Launchday aswell and didnt get any kind of compensation to this day. I Hope EA fixes this
Same! I still did'nt get it!!!
Same Issue here, Season 1 is starting and I didn't get XP boosts and the first season pass as it was promised to us 😢
Same, no compensation received for me. I've contacted EA support email but no response yet.
