Community Manager
Yet to receive boosts or the Season 1 pass promised as compensation from the EA App launch issues.
Has this being resolved?
Nope and tried talking with a support agent about it. They made up something stating that it's a "bug and the team is aware of it". I said what do you mean a bug?
I said you simply confirm the player has or hasn't received compensation. If they haven't then you go into your all powerful account management thing and grant them what was promised for the inconvenience. YOU offered it and now are going back on your word? How is it not that simple of a thing to do?
I got no answers unfortunately. Has anyone received the compensation yet for the launch day fiasco?
