Community Manager
My second support ticket that I sent in was immediately closed after a half-assed response of "checking your inbox in the main menu, otherwise, we cannot give out in-game rewards to players" so that there just proved to me we will never receive these rewards. If this was fixed, that'd be great, but there'd need to be a second uproar of people asking for another rollout of boosters.
There is something realy weird about this compensation. I did not recieve any compensation, today i finally recieved an email about the compensation and it should be in my inbox. BUT nothing in my inbox (ingame). I contact EA Hellp Chat (again) , and the advisor told me this rollout was already done, and everyone who did not recieve compensation is not eligible to recieve any ?
Hi Rokebo,
The EA app issue that stopped players from accessing Battlefield 6 has been fixed. Thanks for your patience while we worked on it.
Anyone impacted by this issue should now have rewards in their inbox. Impacted players got:
12 Hardware
12 Career 60-minute Boosters
full access to a Season 1 Battle Pass.
If you bought the Phantom Edition, you’ll get Season 2’s full Battle Pass.
To check your inbox, select the EA logo in the bottom-right of the main menu, then choose the Inbox tab.
You’ll find everything but your Battle Pass in your inbox. You don’t need to do anything to access your Battle Pass—it’ll become available when your Season launches.
Our advisors can’t give additional details or any in-game items relating to this outage.
Follow @Battlefield for more updates: https://x.com/Battlefield/
Thanks,
EA Help
So nothing visible at my booste menu and also no message in my ingame inbox?
But people who refunded money from EA during this EA APP OUTAGE , and did goto to Steam and did buy BF6 at Steam did got compansation?!
What is going on here ?
Anyone else with this similair situation/issue ?
