Community Manager
I'm reaching out because I was supposed to receive the free Battle Pass that was offered due to the launch issues with the EA App / Launcher and EA Play. During the release days, I was unable to launch Battlefield 6 properly because of those problems, and EA confirmed that affected players would receive a Battle Pass as compensation. However, I still haven’t received mine. Could you please check my account and help me resolve this?
We were sitting for hours trying to figure a way into the game on launch.
All my friends have recived free battlepass and 20+ xp tokens, i have gotten nada.
Tried to talk to a guy at support and asked if it was because i managed to join a portal server for 30sec were everyone was out of bounds and died after 10 sec, but he said it was not and they are working on identifying everyone that they need to reimburst for the launch issue.
Still, battlepass is out, i ahve not even recived my tokens or my battlepass.
I will not be buying the battlepass and i am very frustrated and angry with this as i saved up to buy the game and my plan was to use each battlepass to unlock the next but now im behind already and all i got for submiting a ticket is the email i recived thats attatched.
