Community Manager
literally was told by ea support to post on here if i believed i am supposed to have the rewards for not being able to play at release. if i could get my rewards that'd be sick instead of feeding money to a company that doesn't need it.
Having the same issue here, just got an answer from the assistance telling me that if I did not receive the compensation, it was because I was not elligible to it, considering I could play on day one, which I couldn't... Well I actually could... In the shooting range yeay. But hey finally told me that they had a background thing doing the distribution for them and that they supposedly CAN'T give manually the compensations to players. They don't value our time, don't value their playerbase and don't respect their time. I wanted to stick to the passes for a few seasons, but guess I'll pass and won't give any penny to them anymore.
I just spoke to another support agent who told me they’re still evaluating the issue. Seriously?! If I don’t receive the promised compensation, I swear I’ll never spend another cent on an EA game again.
I’ve been a loyal EA player since The Sims, Need for Speed, Medal of Honor, Command & Conquer, and nearly every Battlefield title. This whole mess is pushing away a lifelong customer. Great job, EA.
Same issue with support. They don’t care. They never did and never will.
