[UPDATE] BF6 - Purchase To Unlock/Not Installed Error & Compensation Update

UPDATE 4, Oct. 17 - EA app Outage In-game Rewards Update

We're aware that some players impacted by the EA app outage during the Battlefield 6 launch did not initially receive their in-game rewards. This issue was caused by an error in the rollout process. We've completed a review of the timing and activity in this window and distributed items to players who were initially missed.

No further action is needed to receive these rewards. We appreciate everyone's patience and understanding as we resolved this issue and thank you for playing Battlefield 6.

UPDATE 3, Oct. 12 - EA app – Compensation Update

Players impacted by yesterday’s EA app outage will now find their XP Boosters delivered to their in-game mailbox and XP Boost inventory. To see your XP Boost inventory, on the main menu, select "Training Grounds" and select "XP Boost" in the top-right menu. Thank you for your patience and understanding!

~~https://x.com/BattlefieldComm/status/1977242087172268060~~

~~https://x.com/Battlefield/status/1976804746674815031~~

From the Battlefield X account:

~~https://x.com/Battlefield/status/1976728927348703540~~

Update 2

~~The team is in the process of deploying a resolution for the issue that causes players on the EA App to be unable to start game modes due to missing DLC/content.~~

~~Players will need to restart the game for this to take effect.~~

~~We expect this to be completed within the next hour or so and will update when it's done.~~

~~Installation of Content~~

~~We're aware of an issue preventing players from accessing the game with some receiving an error stating they need to purchase DLC or similar.~~

~~Stay tuned for further updates as the team investigates this issue.~~

~~Thank you for your patience!~~

~~Originally posted by Battlefield Comms on X.~~

Update: Installation of Content

~~We believe we have found a possible cause for this issue.~~

~~We are in the process of validating a potential fix and will provide an update when we have it.~~

~~Originally posted by Battlefield Comms on X~~

8,292 Comments

Nyanch2
Seasoned Newcomer
11 hours ago
Contacted EA Help about missing the BP, I basically just got the usual "we're looking into it, no ETA" etc type stuff.
xfileFIN
Seasoned Traveler
12 hours ago
Seems like I got the boosters as well but yeah, 12 Battle Pass 60-Minute XP boosters isn't what we were promised. We were promised FULL ACCESS to the battle pass and that's not here. They just silently swap the battle pass to some boosters? No, we deserve the battle pass AND the additional boosters for the s**t they've put us through with this silent treatment.
Ted4u
Seasoned Spectator
12 hours ago
No, as you can see on last picture, I don't have the battlepass bonus because I don't have the battlepass.
P4p4F0x
Seasoned Newcomer
12 hours ago
EA_Leeuw Still wanting a response on this.
v2LT
New Observer
13 hours ago
Boosters received too, not sure how it will go with Battle Pass though. Anyways, thank you all for pushing :)
Xivi
New Observer
13 hours ago
This is just a way to shut people up and stop them from asking for what they were promised.
For my part, I haven't collected the reward tokens, as they are not what was promised. I demand the compensation offered from the outset, including the battle pass.
We've put up with enough already, waiting for over a month, only to be given a pittance now.
Nyanch2
Seasoned Newcomer
13 hours ago
Received the Access Restored message. Wish I took a pic of it just in case but I do have the tokens - just no Battle Pass.
MochiloTF
Seasoned Newcomer
13 hours ago
I didnt received nothing about the 1st day ea app problem, no boosters and no battlepass 💀
Teddroclease
New Spectator
13 hours ago
But did you get the Battlepass?
HerzogVonWiesel
New Spectator
13 hours ago
I got the XP boosters as well now, however still no battle pass. Better than nothing!

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