Ideas

owshiou's avatar
owshiou
Seasoned Novice
20 days ago
Status:
New

F1 25 crashes on internal laptop display with black screen or freeze

Description:
F1 25 will not launch properly when using my laptop’s internal display. The game either freezes the entire system or goes black screen with audio still playing, requiring a restart. The issue does not occur when connected to an external monitor via HDMI, but running that way causes severe frame drops and input lag.

System specs:
Laptop with 13th Gen Intel Core i9-13900H
NVIDIA RTX GPU with latest drivers (clean install using DDU already performed)
Windows 11 fully updated
BIOS is up to date

Troubleshooting attempted:
Disabled Intel GPU in Device Manager
Forced NVIDIA GPU in Windows Graphics Settings and NVIDIA Control Panel
Set game to launch in borderless and 60 Hz in config file
Tried Ultimate dGPU mode in Armoury Crate
Disabled automatic display switching in NVIDIA Control Panel
Updated all drivers including chipset, GPU, and BIOS
Ran the game with HDMI plugged in (works but performance issues)
Ran the game with HDMI unplugged (always crashes)
Performed full reinstall of game and EA Anti-Cheat

Crash log package:
I have attached a zip file containing

Game executables and EA Anti-Cheat files from the install directory

EA Anti-Cheat logs from Program Files, ProgramData, and EA Desktop logs folders

DxDiag and MSINFO32 reports

Please investigate compatibility between F1 25, EA Anti-Cheat, and laptops using NVIDIA Optimus or similar switchable graphics systems. This issue appears to be tied to internal display initialization. 

5 Comments

  • TheRagebeard's avatar
    TheRagebeard
    Hero+
    14 days ago

    That is not true at all as I have two GPU's and never have an issue starting the game. Either there is a conflict on your end with the drivers/ Nvidia settings or there is another program not on my list from below that causing issues with the anti-cheat.

  • owshiou's avatar
    owshiou
    Seasoned Novice
    14 days ago

    yeah its not a problem with conflicting programs, its a problem that anti cheat fails to initialize the game and cant initialize GPU. for most this isn't an issue if you have only one gpu, but if you have two or are using a laptop (which also have two gpus) the game cant figure out which one to use. i have tried various things to force the game to work by disabling my second gpu but it doesnt work. anti cheat freaks out and crashes the game before it launches. THERE IS NO USER FIX.

  • owshiou's avatar
    owshiou
    Seasoned Novice
    19 days ago

    Please fix this bug i am unable to play the game without a fix.

  • TheRagebeard's avatar
    TheRagebeard
    Hero+
    20 days ago

    Yea there's a lot of innocent programs out there that get flagged by their Anti-cheat. Below is a list of programs user's have previously reported as causing an issue so if you have any of the following you may want to make sure they aren't running before starting the game.

    • AutoHotkey
    • DS4Windows
    • iCUE
    • JoyToKey
    • Keys2XInput
    • Reshade
    • Windhawk
    • MSI Gaming Intelligence
    • Steelseries GG
    • Daemon Tools
    • THX Spatial
    • AntimicroX
    • Wireshark
    • Avast
  • owshiou's avatar
    owshiou
    Seasoned Novice
    21 days ago

    I have this same issue there is no possible user end fix. The f1 25 version of javelin anti cheat is broken if you try to launch from steam. I payed 60$ for the game and now can’t get a refund because my supposed playtime exceeds 2 hours. This is because I spent at least 8 hours trying to troubleshoot the game so it would launch but no success. This is a known game breaking issue and it’s a joke that the product is still listed on the steam store with this issue. 

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