Ideas

TopTele371_cz's avatar
TopTele371_cz
New Spectator
1 month ago
Status:
Not A Bug

Game crashing on loading screen

My F1 25 just keeps crashing when it I press any button in the loading screen wheres Botas, Hamilton and Bortoleto(picture bellow). It soometimes crashes earlier or there pops up an error with EAAntiCheat.GameServiceLauncher.exe.  And it was working before normally. This is the furthest I've got  . Sorry for being it recorded on a phone.

These are my specs->

Procesor

1x 12th Generation Intel® Core™ i5-12450HX

Processor(Core™ i5-12450HX)

RAM

2x 8 GB DDR5-4800

operation system

Windows 11 Famille 64(SK:Slovak,EN:English,CZ:Czech)

Hard disk

 1 TB SSD PCIe

WIFI

Wi-Fi 6 2x2 AX; Bluetooth® 5.1 or above

Graphic adapter

 Intel® Arc™ A530M 4GB

 

Thank you for helping.

 

 

12 Comments

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Unfortunately, after reviewing your system information and the troubleshooting already completed, your Intel Arc A530M does not meet the game’s minimum supported graphics requirements.

    Because of this, we can’t guarantee that the game will launch or run reliably on this PC, and there aren’t any further troubleshooting steps we can recommend in this case. I genuinely wish there were something else we could try, but you would need to use or upgrade to a device that meets the minimum requirements to ensure the game is supported.

    I’m sorry we couldn’t provide a better outcome.