Hello, the servers are down, we have been having trouble entering the game for hours, but I was banned for no reason, I did not commit a crime, I have been playing for years, this is the first time something like this has happened to me, if I did something wrong unintentionally, I apologize to the EA team, can you please lift my ban immediately?
Ideas
2 Comments
- EA_Lanna
Community Manager
Hi ByBuCa
I'm sorry, you're on the community boards. We aren't able to help with bans.
Our Terms of Service team can take a look into a ban or suspension for you. If you believe there was some sort of mix-up in the application of that ban, send an appeal and it'll reach them. This guide will help you learn how to reach out to them and includes some advice on filling out the web form to appeal to it.
- EA_Lanna - EA_LannaStatus changed:NewtoNot A Bug
