Ideas

cbennick's avatar
cbennick
New Spectator
2 days ago

lost Pina toty on my club

Hello,

 

I’m writing to report an issue where I seem to have lost my TOTY Pina from my Ultimate Team club.

 

She was previously on my account, but she is no longer there. I have checked my club, quick sell recovery, SBCs, and transfer list, and I can’t find her anywhere.

 

I did not intentionally discard, sell, or submit her into an SBC. I believe this may be a bug or an unintended issue, and I really hope someone can help investigate and restore her to my account if possible.

 

Thank you very much for your time and support.

 

Kind regards

Casper Bennick

achievements
connectivity
missing content
playstation
updates

13 Comments

Show More
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    We can't help over the forums since we can't access your account. An advisor will need to continue looking in to this.

  • cbennick's avatar
    cbennick
    New Spectator
    2 days ago

    hello. thanks for help. but I have try to contract ea service and they can't not help me and say should ask her?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hi there. You can find some help with missing content in this article. If that doesn't get your item back, use the 'Contact us' button at the bottom of the page so an advisor can investigate this. Thanks!

Featured Places

Node avatar for FC 26 Bug Reports

FC 26 Bug Reports

Report bugs and see what the EA Sports FC 26 community is saying on this forum.Latest Activity: 5 days ago
8,089 Posts