Ideas

Seasoned Traveler

3 days ago

Status:

Fixed

Premium Season Pass Not Unlocking last 4 rewards

The last 4 on premium pass arent unlocking. Says I need negative XP to unlock. Why is this happening? Any fix yet? I've seen that his has been an issue for months on other season passes

Community Manager

3 days ago

Hello RRTX-CFC ,

If you are seeing negative XP to unlock, please make sure you quit Ultimate Team and restart the game.

This is a simple step but it will resynchronize the Season Pass.

When you come back, you might notice the level 27, 29 and 30 not showing the green tick, this is visual only. The rewards are correctly granted on the accounts.

Let us know if the step worked for you.😊

RRTX-CFC

Seasoned Traveler

1 day ago

EA_Hux it took a few times, to slowly gather them all. but eventually all rewards were given. thanks.