Pro clubs AXP can't be used after level 40

I bought instant axp after passing level 40 because it clearly says in the description when you buy instant axp in the clubs store “Can only be used before level 50” meaning i can continue using instant axp consumables up to level 50. I am at level 41 now for one of my archetypes but when i want to apply the consumable on my archetype it says “this can’t be applied as your active archetype is above level 40. “ So why mention level 50 in the description when you want to buy it when the max level you can use it up to is level 40. It’s very misleading and now i just wasted money buying fc points for nothing… I’m wondering whether this is just a bug or if ea is actually misleading me. Proof is attached. 

Exact same thing has happened to me, lmk if you find a fix. Ive tried reporting issue to ea

In the description of the item it says can only be used before level 50, but when I went to apply the axp it says it can't be used as im above level 40. 

Same is happening to me they need to fix it as i just did the same thing

If its not a bug and a mistake from ea please refund the fc points

If its a mistake on their part ea needs to refund our fc points 

Was coming in here to report the same issue. But noticed someone already opened a ticket for this. —I bought a dozen instant AXP consumables with FC Points. Those are real US American Dollars. I can’t use any of it. All my archetypes are in level 40s. Please fix this bug. 

I thought that they'd increase the max level so it would make sense to update the level of item usage. So far no update on the build max level and still spent coins on AXP that I now can't use. Thanks EA 

Hello,

I purchased the 5,000 Instant AXP, at level 43, but I cannot use it because my level is already too high.

The confusing part is that the in-game store still allows me to purchase this item and shows it as available for my account, even though it is completely unusable due to my current level.

So:

- My level is too high to use 5,000 Instant AXP

- The store still sells it to me as if it is compatible with my level(it says use it before 50)

This feels misleading and inconsistent. If an item cannot be used at a certain level, it should not be purchasable at all.

Has anyone else experienced this?

Is there any solution, conversion, or refund for this situation?

To EA Support Team,

I am writing to express my frustration regarding a clear discrepancy in the description of the "5,000 Instant AXP" item I recently purchased/acquired.

As shown in the attached screenshot, there is a direct contradiction in the item's requirements:

1. The main description states the item can be used "before level 50."
2. However, the system error message at the bottom prevents application, stating it cannot be used because my Archetype is "above Level 40."

My current level is 47, which falls within the advertised range of the primary description (under level 50). I made my decision based on the primary text, and this technical contradiction has rendered my purchase useless.

I am requesting one of the following solutions:

• A fix to the item’s logic so it can be applied as per the primary description (up to level 50).
• Or, a full refund/compensation for the resources spent on this item due to misleading information.

I have attached the screenshot as proof of this UI/UX error. I look forward to a prompt resolution.

Best regards,