Ideas

AIucarrd's avatar
AIucarrd
Seasoned Novice
6 months ago

Unable to play division rivals or fut champs

"there's currently no active division rivals competition please check later"

I keep getting this message while ive trying to get into rivals for the past 3 days, already completed my 30 points and yet i havent received rewards either and apparently I wont be able to access fut champs as well. this is really frustrating the issue is not even being addressed officiall.

Gamertag: Aiucarrrd
Platform: PS5
Region: Saudi Arabia
ISP: STC
Timelapse: Sep 28th, 20:15 (GMT+3)

This happened after I relegated from Div 5 to 6. made multiple posts and contacted EA on every platform and yet there's no response, what a great experience man..

this must be fixed and compensated for immediately, totally unacceptable especially when I paid 100$!

7 Comments

  • AIucarrd's avatar
    AIucarrd
    Seasoned Novice
    6 months ago

    "there's currently no active division rivals competition please check later"

    I keep getting this message while ive trying to get into rivals for the past 3 days, already completed my 30 points and yet i havent received rewards either and apparently I wont be able to access fut champs as well. this is really frustrating the issue is not even being addressed officiall.

    Gamertag: Aiucarrrd
    Platform: PS5
    Region: Saudi Arabia
    ISP: STC
    Timelapse: Sep 28th, 20:15 (GMT+3)

    This happened after I relegated from Div 5 to 6. made multiple posts and contacted EA on every platform and yet there's no response, what a great experience man..

    this must be fixed and compensated for immediately, totally unacceptable especially when I paid 100$!

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Hey AIucarrd​ can you try with a different connection to see what happens?

    Even using your phone as a hotspot would be great.

    Darko

  • AIucarrd's avatar
    AIucarrd
    Seasoned Novice
    6 months ago

    Hey EA_Darko​, I've tried 3 different service providers already and I still have the same issue, it seems like this problem is happening to a lot of people not just me and it's really frustrating especially when it causes me to lose a week of progress by missing rivals rewards :)

    your prompt attention to this matter is crucial, will be missing out on fut champs as well if the problem continues..

  • AIucarrd's avatar
    AIucarrd
    Seasoned Novice
    6 months ago

    And when I try to collect the rewards from the app it says failed to load Rivals. how are you going to fix this? and am I getting compensated for the missed rewards or just simply ignored? EA_Darko​ 

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