When i win doesn't count

I won a match in FUT CHAMPIONS with a result of 3-4 in my favor. At the end of it, I did not receive any credits nor the +1 for level progression; in this case, I would have moved from level six to level seven.
My ID is Aleandjuve22. I am attaching a clip where I do not receive the mentioned items (sorry for the quality and, if possible, listen with the audio). I hope for your response.
Being a very complex game, even a single match is important. Thank you in advance, and see you soon.