Ideas

DevilDuck3381's avatar
DevilDuck3381
Rising Novice
7 months ago
Status:
New

Commentary Not Working and Game Won't Sign into EA Servers on PS5

The commentary flat out won't say a word except for goals and big plays and the game is not signing into EA Servers. This does not happen on any other EA Sports/EA game i have. I've restarted my PS5, reinstalled the game, and this hasn't worked. Again, through troubleshooting I can confirm this is not my PS5, it is signed into the Playstation network and all other games including EA Sports games work properly. The commentary and sign in do not work only on this game (NHL 25). Please assist.

7 Comments

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Hello. The connection issue should be resolved.

    As far as commentary, check your audio settings and make sure 5.1 or 7.1 are not selected unless you have a surround system supporting this. Commentary will try to play through the center speaker. If you don't have one, it won't be heard. You want your audio to be set to stereo in that case.

  • Rev0k508's avatar
    Rev0k508
    New Spectator
    10 days ago

    No there's a bug. It existed in NHL 23 and NHL 24.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    10 days ago

    Hey there. What exactly is happening with your commentary?

  • Rev0k508's avatar
    Rev0k508
    New Spectator
    9 days ago

    The same thing that has happened to my commentary for years with this game. After playing for a while, mostly in Be a Pro mode.  The commentary stops working except right after a goal is scored. This issue then persists in every game mode and through restarts. It doesn't matter if I turn the volume down or reset to default settings. The commentary never returns. Which, since the commentary is largely the same year after year, is actually not a deal breaker for me. So congrats your cheapness makes this bug you've copied and pasted into multiple games more tolerable. 

  • Rev0k508's avatar
    Rev0k508
    New Spectator
    9 days ago

    And I'm on Xbox so the bug is in both platforms 

  • Rev0k508's avatar
    Rev0k508
    New Spectator
    8 days ago

    Ha okay so I just found the solution. There's a setting for the commentary in the audio settings that makes the commentary only on goals only, never, or play-by-play. Mine somehow was changed to goals only

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    8 days ago

    Thank you. That's great to know. I'll keep this in mind should it come up again.

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