Banned From Matchmaking Servers

Hi there. When submitting the dispute for the ban, are you sure you're using the right account? That's the only reason I can think of for not being able to see the ban.

Did he really ask me if I checked the correct account? This is the account.

Check the account yourself and tell me what's wrong.

My account works great, it doesn't just let me play Skate. from 3 months.

An advisor will let you know if your ban is on a different account or not. That's not something we can do over the forums. Cases can be opened by using the 'Contact us' button at the bottom of this page.

No one will solve my problem, I've been opening disputes for 3 months without receiving the slightest support, I want to talk to a real person not to bots or useless AI. 

Do not submit a dispute. You can't get in touch with an advisor that way. You need to open a case using the link I mentioned above.

I've already contacted a consultant and he said the same things you said, they don't help me, they all seem like AI... I just want to play skateboarding with my account, I can play all the other games: Need for Speed, Battlefield, Apex but not skateboarding... Why? What happened? Nobody's telling me. When I get personally contacted by someone who understands this, we'll talk about it again.

I was a playtester for all of July and August, after August total darkness he wouldn't let me in anymore, and now I find myself banned, really? And you come to tell me if I checked the right account, you're an AI too?

No. We're all real here. 

I get the frustration. Unfortunately, there is absolutely nothing we can do to help with bans over the forums. You will need to get in touch with an advisor to confirm you're using the right account.

But what does the correct account mean? This is the account, and with this I play everything except skate. why??? 

Because, if you happen to have another account that you're not aware of, it's possible your skate. account is linked to that. If you submit a dispute on an account that isn't linked to the platform account you play skate. on, they won't see any bans. Talking to an advisor will let them confirm you're submitting the dispute on the correct account.