Ideas

M0Z1NG0's avatar
M0Z1NG0
New Scout
6 days ago

Borderless Windowed mode not using display resolution

When I first installed the game, I was not seeing this issue, it only began to occur after I changed some graphics settings. I'm not sure which ones, since I changed pretty much all of them, and can no longer stop the issue from occurring.

When the game first launches, it seems to be using the correct resolution, my display resolution of 2560x1600 (seen in attachment 1). Then after hitting start game, in the middle of the loading screen that says "configuring...", the game switches to a much lower resolution, with a different, incorrect aspect ratio (attachment 2). At this point, if you hit alt-enter twice to switch to windowed mode, then back to borderless windowed mode, the resolution corrects itself back to the display resolution. Once the game loads in, (past the survey screen) it again reverts to this incorrect resolution (attachment 3). After this, by hitting alt-enter twice, or by changing the display mode in the settings from borderless windowed to something else and then back, the resolution restores to the correct display resolution (attachment 4), and remains this way for the rest of gameplay, until returning to the title screen, either by quitting or being disconnected, where the same behavior described is repeated. 

Closing the game and restarting it after "fixing" the resolution doesn't seem to make a difference, it just keeps reverting to this incorrect resolution.

It doesn't seem to be using the resolution of the windowed mode window, as the aspect ratio when switching to windowed mode is different than this incorrect resolution.

I'm using a windows 11 laptop with a with an Nvidia RTX 5070 Ti GPU. This is on the version of the game downloaded through the EA app.

2 Comments

  • arkaon93's avatar
    arkaon93
    New Spectator
    4 days ago

    Same issue here, on the menu I didn't have the good resolution appearing, only 1920*1080 but i'm playing on a 2160*1440 display, and the game run on 2160*1440 while displaying "1920*1080" on the menu.

  • My monitor is 5120x1440. On first startup my resolution settings were correct with no fiddling necessary. While in fullscreen mode, I once switched the resolution to 1920x720 to play on another screen. From that point on, my resolution in-game would show as 5120x1440, but it would actually be displaying a 1920x720 image stretched. While in this state, changing the display resolution setting would prompt allowing me to "apply" a new resolution, and the game would ask me if I would like to revert to the previous resolution, but no actual change would be made to the output image. 

    Switching to borderless fullscreen mode and back again got me out of this glitched state and allowed me to actually change the resolution again. 

    I was able to resolve my issue by changing the resolution under fullscreen mode once out of the glitched state. Now my game starts in the correct resolution, but the glitch is able to be consistently reproduced by changing the resolution to anything non-native while in fullscreen mode and then exiting the game. 

    Bumping for a fix! I believe my issue is related to your issue, though I know yours is with borderless fullscreen mode. Hoping this helps you in the meantime. 

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