Ideas

Lucipur121's avatar
Lucipur121
Rising Spectator
1 month ago
Status:
Investigating

Can’t export MP4 videos from replay editor. (PC)

Last week the game would crash when attempting to export MP4s, this week I get the 321 countdown which transitions directly into the pop up saying the video was saved to my local disk (after the count down the game never plays the clip during the export procedure) despite there being NO video saved in my local disk. MP4 files were exporting fine up until the 7 ply event update hit the game.

webm files work normally, but they export at a very low resolution, as well as at about 75-80% speed.

have reset graphics drivers, repaired game files, deleted/reinstalled game, and updated motherboard bios with NO luck. Have also tried exporting on an ROG Ally X but have the same issue. 

exporting clips is the main thing bringing me back to this game, please fix this asap.

7 Comments

  • same issue for me, literally as described above

    AMD 9950X3D /w RTX 5080 OC
    latest and previous Nvidia drivers have done the same, been like this since last patch

  • Lucipur121's avatar
    Lucipur121
    Rising Spectator
    25 days ago

    I was beginning to wonder if it was just me. I've tried everything even including deleting every single game file out of the appdata/local folder of my PC.

    A commonality between us is that we are both on x3D chips with high end GPUs (9800x3D w/ 4090).

     

    Maybe, wishfully, someone from EA will see this and address it at some point.

    EA_cuervo​ Braddock512​ EA_Groguet​ 

  • Glad this is getting investigated. In my case I get the 3, 2, 1 countdown then the screen freezes and I need to force the game to close because the whole thing is frozen. I’ve tried different settings tests and everything and there’s no rhyme or reason to when it does and doesn’t work. Hope they find a solution! RIP to all the clips we’ve lost along the way