Error Code 852146987

Hey there,

I'm sorry to hear you're getting this. The fact that the hotspot worked once is pretty helpful. I'll escalate this and come back to you.

-Groguet

& now I can’t even play on my hotspot it’s now saying error 4269825243 

& it’s only for Skate everything else works  and runs on my home wifi on my Xbox except Skate 

So I just got home I been at work all day so haven’t been able to test role solutions provided until now, so I tried the account method didn’t work, but once I switched from my actual WiFi to using my phone hotspot I could play for a little bit then it crash once my hotspot dies out 

W00Fbaybee wrote:

I only have 1 account so would that mean I’d have to make a whole new account just to see if that works?

It's just to discard the issue not attached to your account. The same goes for the hotspot; we are trying to see if the Internet is an issue here.

-Groguet

I only have 1 account so would that mean I’d have to make a whole new account just to see if that works? 

Hey there,

There a couple of things I would like you to try:

Could you log in to Skate using a different account and using the same device, and then try again with your own account?

If you use your phone as a hotspot and connect the Xbox to it, does it let you in?

-Groguet