Ideas

TugboatTucker's avatar
TugboatTucker
Seasoned Rookie
4 months ago

[MEGATHREAD] Failed to Connect Error 852146987

Haven’t been able to load up my game all day and I can play other games no internet connection issue    [Thread title changed for clarity and tracking purposes. EA_Claus]
accessibility
crashing
graphics
ios
technical issues
xbox
EA_Hux's avatar
EA_Hux
Icon for Community Manager rankCommunity Manager
4 months ago

Hello everyone,

Thank you for bringing this issue to our attention.

In order to help our teams investigate, could you please give us some more info:

  • Platform
  • Username you're playing with (Gamertag, PSN ID, or EA ID)
  • Is Crossplay enabled or disabled? Does changing it help?
  • Screenshot of the error

In the meantime, you can follow those few steps: 

  1. Disable VPN if you use one
  2. Check that the EA App is not in offline mode if on PC
  3. Check this Connectivity FAQ.
  4. Try to restart or even re-install the game

Let us know if you see any improvements.

  • JLNardca_QLF's avatar
    JLNardca_QLF
    Seasoned Newcomer
    4 months ago

    Platform.PC
    Username you're playing with (Gamertag, PSN ID, or EA ID). JLNardcaQLF (EA ID)
    Is Crossplay enabled or disabled?. yes

  • TugboatTucker's avatar
    TugboatTucker
    Seasoned Rookie
    4 months ago

    Xbox 

    Mclovin#694132

    crossplay set to whatever it’s been since I got the game so most likely enabled 

    852146987

  • FaesLO's avatar
    FaesLO
    Rising Spectator
    4 months ago

    Platform PS5,

    EA ID: FaesLO,

    PSN ID: Its_Fookin_Faes,

    can't even access the crossplay, stuck on home screen, can press x but then get the error code 852146987. Deleted the game several times. Turned the PS5 on and off.. nothing seems to help. Made a new PSN account, and on that account i have no problems to play..

     

  • Mah_MANG0's avatar
    Mah_MANG0
    Rising Spectator
    4 months ago
    • Platform: PC
    • Username: Mah_MANG0
    • Is Crossplay enabled or disabled? enabled. Does changing it help? No.
    • ERROR. Error code: 852146987 Failed to connect to EA services. Please check your internet connection and try again.
  • einfachmixTTV's avatar
    einfachmixTTV
    New Spectator
    4 months ago

    Hey! With my Main Account(Name:einfachmixttv  Plattforn:PC) I get the Error Code 852146987, and cant play!

    I've created a new EA Account... works fine, no problems, no Error Code and I can play! BUT I want to play on my Main Account! 

    So I think its an Account Issue.

    Everyone who cant wait and keeps getting ErrorCode 852146987, I recommended create a new fresh Account and you can play !

  • xOT95x's avatar
    xOT95x
    Rising Spectator
    4 months ago
    • Platform: PC
    • Usernames: EA - xOT95x & Steam - xOTx
    • Is Crossplay enabled or disabled? Can't Check (Stuck on Error Code)
    • Does changing it help? Can't Change (Stuck on Error Code)
    • Error code: 852146987 Failed to connect to EA services. Please check your internet connection and try again.Error Code: 852146987
    • xOTxOfficial's avatar
      xOTxOfficial
      New Spectator
      4 months ago

      Shab00pie​
      Must be Account related as I'm typing this from a New Account and playing perfectly fine.

  • Duckelekuuk's avatar
    Duckelekuuk
    Seasoned Newcomer
    4 months ago
    • Platform: PC
    • Username you're playing with (Gamertag, PSN ID, or EA ID): Duckelekuuk
    • Is Crossplay enabled or disabled? Does changing it help?: I don't know. Don't know where to check
    • Screenshot of the error

    •  

  • Ashba5's avatar
    Ashba5
    New Spectator
    4 months ago
    • Platform PS5
    • Username you're playing with (Gamertag, PSN ID, or EA ID) PSN- Ashba67 EA- Ashba5
    • Is Crossplay enabled or disabled? Enabled Does changing it help? No
    • Screenshot of the error
    • Ashba5's avatar
      Ashba5
      New Spectator
      4 months ago

       

  • JLNardca_QLF's avatar
    JLNardca_QLF
    Seasoned Newcomer
    4 months ago
    • Platform
    • Username you're playing with (Gamertag, PSN ID, or EA ID JLNardca_QLF)PC
    • Is Crossplay enabled or disabled? Does changing it help? enabled
    • Screenshot of the error