Ideas

Akelaphobia's avatar
Akelaphobia
Seasoned Vanguard
1 month ago

skate. launches in exclusive fullscreen at wrong res before correcting itself

I tried reporting this many months back but my post was merged with someone else's unrelated thread about a somewhat similar issue, but not the same as what I'm experiencing. That other issue has since been fixed, this one has not.

Almost every time I launch skate. it'll first try to launch in exclusive fullscreen mode at a small resolution for a few seconds, before then switching back to what I have set in-game (borderless windowed + 2560x1440).

I deal with this bug 90% of the time when I launch the game, and I've been dealing with it since day one of the game's release. I'm not sure why sometimes it doesn't occur, I've found no rhyme or reason.

Explanation of the bug and steps taken to reproduce it:

  1. Launch the game through Steam.
  2. The anti-cheat splash image appears.
  3. Once the anti-cheat finishes loading and disappears the game begins to open, except it shows as a black window in a small resolution for a few seconds.
  4. Then the game forcefully tries to switch to exclusive fullscreen at whatever tiny resolution it's using, shifting around my whole desktop and all other opened windows/programs.
  5. After about 2 seconds it switches back to the correct screen mode (like borderless) and resolution that I have selected in the game's settings.

I recorded the bug so you can see what this looks like on my end, I had to record using my phone since OBS doesn't record it properly when the game switches resolutions: https://youtu.be/qlGQxSIvp6k

Things I've already tried:

  • Deleting the game's config files multiple times.
  • Disabling GSYNC
  • Setting the game to windowed/exclusive fullscreen/borderless mode.
  • Different Windows display scalings.
  • These two potential fixes from the other resolution bug.
  • Forcing windowed mode and my resolution through launch commands. 

None of these have helped whatsoever. The game still attempts to launch at exclusive fullscreen + a very low resolution.

4 Comments

  • I've been getting this too, but recently its gotten worse when it jumps to Fullscreen my whole pc now freezes and i have to hard reset it

    I've contacted support and got no help with it, they told me theyll send it to the engineering team but i havnt heard anything

    seems like the last update has made it worse for me

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey Akelaphobia​, Thanks for the detailed report and video.

    Could you please share a DxDiag report and let us know which resolution you're using in Windows, as well as the resolution selected in-game?  

    Also, if you're using multiple monitors, does the issue still occur when only a single monitor is connected and active?

  • Akelaphobia's avatar
    Akelaphobia
    Seasoned Vanguard
    13 days ago

    Hey, sorry for the late reply. Here's my DxDiag.

    I use 2560x1440 on Windows, and it's set to the same resolution in-game. I have two monitors, but even if I disconnect my extra one the issue still persists.

    In case you or whoever looks through my DxDiag sees the second GPU and gets curious, it's dedicated to processing PhysX for older games through Nvidia Control Panel. I tested disabling it just in case skate. was for some reason attempting to use it, but it didn't help with this issue at all.

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    11 days ago

    Akelaphobia​ Thank you so much for taking the time and sharing the DxDiag. The level of detail in your bug report is great and will be very helpful for the team when investigating this. We appreciate your help!