Ideas

Akelaphobia's avatar
Akelaphobia
Seasoned Vanguard
23 days ago

skate. launches in exclusive fullscreen at wrong res before correcting itself

I tried reporting this many months back but my post was merged with someone else's unrelated thread about a somewhat similar issue, but not the same as what I'm experiencing. That other issue has since been fixed, this one has not.

Almost every time I launch skate. it'll first try to launch in exclusive fullscreen mode at a small resolution for a few seconds, before then switching back to what I have set in-game (borderless windowed + 2560x1440).

I deal with this bug 90% of the time when I launch the game, and I've been dealing with it since day one of the game's release. I'm not sure why sometimes it doesn't occur, I've found no rhyme or reason.

Explanation of the bug and steps taken to reproduce it:

  1. Launch the game through Steam.
  2. The anti-cheat splash image appears.
  3. Once the anti-cheat finishes loading and disappears the game begins to open, except it shows as a black window in a small resolution for a few seconds.
  4. Then the game forcefully tries to switch to exclusive fullscreen at whatever tiny resolution it's using, shifting around my whole desktop and all other opened windows/programs.
  5. After about 2 seconds it switches back to the correct screen mode (like borderless) and resolution that I have selected in the game's settings.

I recorded the bug so you can see what this looks like on my end, I had to record using my phone since OBS doesn't record it properly when the game switches resolutions: https://youtu.be/qlGQxSIvp6k

Things I've already tried:

  • Deleting the game's config files multiple times.
  • Disabling GSYNC
  • Setting the game to windowed/exclusive fullscreen/borderless mode.
  • Different Windows display scalings.
  • These two potential fixes from the other resolution bug.
  • Forcing windowed mode and my resolution through launch commands. 

None of these have helped whatsoever. The game still attempts to launch at exclusive fullscreen + a very low resolution.

2 Comments

  • I've been getting this too, but recently its gotten worse when it jumps to Fullscreen my whole pc now freezes and i have to hard reset it

    I've contacted support and got no help with it, they told me theyll send it to the engineering team but i havnt heard anything

    seems like the last update has made it worse for me

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    9 days ago

    Hey Akelaphobia​, Thanks for the detailed report and video.

    Could you please share a DxDiag report and let us know which resolution you're using in Windows, as well as the resolution selected in-game?  

    Also, if you're using multiple monitors, does the issue still occur when only a single monitor is connected and active?