we've seen a lot of reports on getting softlocked in various points - the Isle of Grom Tutorial, various Missions and/or Challenges.
the Full Circle team are working to indentify the cause of the issues and get a fix out as soon as possible, but we need some info.
please reply to this thread if you're softlocked (can't complete a Mission, Challenge, or the tutorial) with the following info:
Platform
What MIssion/Challenge?
If Mission, what step in the Mission?
Username you're playing with (Gamertag, PSN ID, or EA ID - no emails. We'll assume it's the account you're posting with as well.)
thanks for your patience - we're on it.
the skate. team
Ideas
Softlock MEGA THREAD
8,997 Comments
- BizarreAmoeba2 months agoNew Spectator
Game: skate. (PS5)
Version / Build: 1.000.009 (Updated 10/25/2025, 7:28 PM)
Console: PlayStation 5 (Disc Model, 1st Gen)
System Software: 25.07-12.20.00.05-00.00.00.0.1
PSN ID: Psych0delic77
Purchase: Founder’s Deluxe Pack ($52.99) + 2,800 San Van Bucks ($26.49)
Season: Season 1
Tasks completed: 10 / 10
Date completed: ~ Oct 28 – 29, 2025 (Afternoon)
Connection: Online
Bug Summary
After completing all 10 Season 1 tasks, the Claim button appears but when pressed it grays out without awarding any reward.
Leaving and returning to the Seasonal Tasks page resets it back to Claim Available. The loop repeats indefinitely.
No reward, currency, or notification is granted.
Attachments / Proof
Attached screenshots show:
- 10 / 10 tasks completed
- Claim button active → greys out
- Return to screen → Claim available again
- Profile (Founding Founder, RIP Score 7007)
- Purchase history confirming Founder’s Deluxe Pack & San Van Bucks
Troubleshooting Tried
- Closed and reopened game
- Logged out / in to PSN & EA account
- Multiple PS5 restarts
- Verified all other rewards and missions claimed
- Stable internet connection
Issue persists after all of the above.
Expected Result
Completion of all Seasonal Tasks should grant the designated Season 1 reward(s) — possibly San Van Bucks or cosmetic items tied to the Premium Pass.
Additional Observations for Devs
- Some challenge actions intermittently fail to register (e.g., Spread Eagle tricks, the “Caveman → Flip → Manual → Lily Pad” combo, and hitting 4 air conditioners).
- These occasionally require restarting the game to re-trigger progress
- I suspect the Seasonal Task bug may share a similar state-tracking issue: if one sub-challenge flag desyncs before claim, the system may never fully mark the Season objective as “redeemable,” leaving the UI in a claim loop with no reset option.
Feedback
I was part of the original play-test group and am thankful for that. I love the game and want to help it succeed long-term. I hope this report helps trace the reward-claim logic issue.
Please confirm if rewards will be automatically granted or compensated once the fix is deployed, and post public patch-note updates when available.
- TheJ4ck4l9992 months agoRising Spectator
PC Steam
user: Thermite
Softlocked at Finer Grinds
almost 2 months locked
- ted67802 months agoNew Spectator
Same exact problem here, on Steam as well
Username: tonyy.sicc
- FashionKilla15252 months agoNew Spectator
XBOX SERIES X
SIDE TOUR SPECTAPORTER UNLOCK CONDITION THATS LOCKED “COMPLETE FINER GRIND”
ttv xthendy
- Pors2432 months agoSeasoned Newcomer
I am Stuck in the starter Mission. (Tour 1 Step 1) its such a waste of potential
- 315695d35ba1712e2 months agoNew Spectator
Softlock
Xbox Series s
Open your eyes : crew Challenges in tri-towers 1/2.
Username Technognu
No progression and have tried both missions multiple times, tried in parties, tried multiple days in a row, waited for updates with no luck
- TheseusParadox2 months agoRising Newcomer
PC-Steam
All missions
Starting the mission
EA ID: TheseusParadox
like 90% of the time that I try to start a coop mission the 10 second timer will finish, players disappear, and i cant pause or open any menus. I can only skate around while stuck in this state until i alt+f4. I have waited several minutes multiple times.
This has occurred dozens of times - franky1er2 months agoNew Spectator
Me too !
PlayStation 4
PSN -Franky1er
- franky1er2 months agoNew Spectator
Platform : PlayStation 4
What MIssion/Challenge?
"Ripping for rewards"
If Mission, what step in the Mission?
Step 1 out of 5 days completed but no progression!
Username you're playing with: PSN: Franky1er
- Lekterable2 months agoNew Spectator
Platform: PS5
Mission: Ripping for rewards, Step 1/5 - I leveled up the extrovert and there’s a checkmark, but the mission is stuck still doesn’t progress.
PSN ID: lekterable
it’s super annoying bcuz it’s literally the first mission so all my other progress is blocked, please fix it and get me unstuck