Ideas

Rogue_Stave's avatar
Rogue_Stave
Seasoned Novice
30 days ago
Status:
Fixed

Stuck on black screen with game mouse pointer

I was able to play the game just fine a couple of hours ago but after a softlock I've only been able to enter the start screen, then the loading icon goes and goes and goes and goes... after a few minutes there's nothing but a black screen but I can still see the mouse pointer from the game (the green one), after that nothing happens no matter how much I wait.

Tried lots of things to get it fixed, in the end I got desperate and I logged in into a different computer and I have the exact same issue so this is server sided.

This isn't really related to the many other softlocked issues because I wasn't even in the middle of a challenge or anything, I was just skating around when I slammed into the floor and a weird bug happened to my character and I had to force close the game because I got softlocked.

Still curious to know if anyone else is having a similar problem. 

170 Comments

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  • CutIass's avatar
    CutIass
    New Spectator
    18 days ago

    they need to fix this asap, games already losing tons of players, now the people who actually still want to play cant even do that xD 

  • szneijder's avatar
    szneijder
    Rising Spectator
    18 days ago

    its been a week now that im stuck in the loading screen. But the most sad thing is, that EA is still not providing a fix for this. 

  • December 12th and I'm having same issue as you... Tried both Steam and EA launchers on my PC unfortunately :(

  • My screen went black and when I restarted the game it still black and when I uninstalled and reinstalled it still black 

    how it started when I was going up with the ramps my character started disappeared out of no where And when I go back my session marker I just placed and my character still disappeared so ples help me and fix this 😭

  • AutismSaurusRex's avatar
    AutismSaurusRex
    Seasoned Newcomer
    18 days ago

    Mine has been like that for 2 weeks now I wish I could get a refund on the season pass because I cant play at all 

  • kjuzzinse319's avatar
    kjuzzinse319
    Seasoned Newcomer
    18 days ago

    Me paso exactamente lo mismo. Intente entrar en la xbox, igual, en EA app igual en STeam igual .. mismo fallo. ahora si te creas una cuenta nueva entra sin problemas..

    Early access, pagando pases de temporada y luego no hay soporte.

  • It seems the last patch did get me rid of the "Black Screen of death" !!!
    Yipikaiiii !!!



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