I bought 5 cards of mara jade Skywalker shards. After being initially given about 35 shards total, I got redirected to her character overview, were I was given the option to raise her to level 85 and upgrade her equipment (neither worked), before the game crashed. Now I got neither my 6000 crystals, nor the shards, which I bought.
Hope somebody reads this and can help, thanks in advance!
Happened to me as well. Doing the same steps. Same result.
Glad I am not alone, I had the same issue -
https://forums.ea.com/idea/swgoh-bug-reports-en/issue-with-mara-jade-skywalker---unlocked-too-early/13595973
Same here... She is also stuck on level 0, as are the loaned units and can't upgrade her.
Also my ally code is
Exact same to me, I purchased the 13k pack. game crashed all 77 shards are gone. Ally code 243-191-191
same here, anyone have a respond? ally code 763317564, I am stuck on lvl 0
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