Some years ago I linked my SWGOH account with an account ea, but now i cannot remember anything about the ea account. I can play on an old device to my account thanks to google play but I would like to play it on my new iphone, so I tried to unlink my old ea account to link a new one created few days ago. When I tried to unlink the ea account, the game answer with error code 9.0 and I can only restart the app. If I do this nothing change. It's shown in the following pictures.
I tried to ask to the in game customer support information about these event. After long messages they answer to me that the account is not linked in the server, as you can see in the picture below
And now it is started a cycle of messages where they tell me that they can not unlink an ea account, they cannot find my old ea account (because I do not remember the credentials)and they tell me that there is not an ea account linked. There is any solution to this problem (which not include to buy an android phone) that I can follow? Maybe there is someone who work for Electronics Art who can help me?
Best regards,
Simone
