I’ve been having a major bug the last few days where all of my mods disappeared after connecting my SWGOH IOS account to EA and just discovered that every time I restart the game any mods I have equipped disappear. They aren’t unequipped or sold, they just vanish. I’ve talked to two others on the forums so far experiencing this but have yet to hear from CG. An EA help rep simply said there was no record of mods being sold and they could do nothing about it. This is years worth of mods I’ve lost and on top of that I am as of right now unable to use mods at all.
Ideas
Equipped Mods Vanish on Restart
33 Comments
- zubkabob1 year agoTraveler
My problem is not fix still m8. Cant understand why its so hard always🙂
- cfce228e418167ee1 year agoTraveler
Are you working on solving problems? Why they disappears? Why you don’t answer?
- zubkabob1 year agoTraveler
Instead of solving the problem, this is the third time I have been offered to contact them through help in the game. Although the request has already been created for several day😵💫
- cfce228e418167ee1 year agoTraveler
I can’t understand that. What for help, if they couldn’t fix it
- zubkabob1 year agoTraveler
Tech support is "amazing" . Almost the month can't find one mod. Instead of do something, i must to speak with bot in chat and after that you close request and ask to open new. Good job.
- EA_Gunner1 year ago
EA QV Team
Status changed:ConfirmedtoResolved - chermitt5 months agoRising Spectator
Having the same exact problem, all my mods disappeared and now whenever I try to equip a mod, it vanishes either after a restart or after I equip another mod. Equipping several mods through loadout causes them all to disappear after a restart. To be clear disappeared mods don't appear back in the list of available mods, they're just gone. I have recently returned to the game after leaving in 2019 and my only unusual action was to link EA account, as far as I can tell. Disappearing mods are both those I had from before and new ones that I receive now. Reported it to in-game support and was told to report it here as well. This thread is marked as resolved, so maybe I should make a new one, but this looks like pretty much my issue. Ally code is 642-892-297.
- bii85sirgijo5 months agoRising Novice
Hi Gunner. It looks like this is happening again. Got a few new threads from different players in Technical Issues channel. It is happening to me too (one of the threads is mine). Ally code is 784885286. Thank you for your help!
- b0a0d7917c701c415 months agoNew Spectator
Same problem, all equipped mod disappeared. Ally code 786-718-746
- d7724e8d31c235a55 months agoSeasoned Newcomer
Same issue, returning player here All my mods dissapeared from equipped characters. Leveled up some new ones just to have them vanish after one fight, very frustrating.
ALLY CODE: 782-831-651
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