Equipped Mods Vanish on Restart

I’ve been having a major bug the last few days where all of my mods disappeared after connecting my SWGOH IOS account to EA and just discovered that every time I restart the game any mods I have equipped disappear. They aren’t unequipped or sold, they just vanish. I’ve talked to two others on the forums so far experiencing this but have yet to hear from CG. An EA help rep simply said there was no record of mods being sold and they could do nothing about it. This is years worth of mods I’ve lost and on top of that I am as of right now unable to use mods at all.