When will anyone do anything about this? EA/CG profiting off of missed rewards in TB and doing NOTHING. It is crazy. I've reported 3 times. If it is impacting nearly EVERYONE in my guild it has to be impacting half of the players with GLAT.
I've wasted resources to r9 the squad and an omi on Huyang that could have actually paid dividends elsewhere.
Such bull**bleep**.
Don't respond with some link that has nothing to do with what is written above.
I have the same bug but when I attack a GLAT, I reported it 2 times too, I never had any response. Truly shameful >:(
Ditto for me too. I will link my post insatrted montha ago. This has been going on since she debuted.
https://forums.ea.com/discussions/swgoh-technical-issues-en/gl-ahsoka-tano-ultimate-bug/11957257/replies/12153648
I played since 2015 this game and the last time I saw this bug was 3-4 years ago. They attempted to fix it and they got good results. Since that I got this bug too, first time in years! It was not with Ahsoka but in TW, using IT against see. When the ti er reach 0, all was stuck, I was not able to resume. I reboot the game, lost my attempt, no kill.
EA QV TeamTroubleshooting EA mobile games:
Happened to me in GAC when fighting GLAT. After her ultimate animation, all the buttons disappeared and had to time out. cost me the match
I have the same problem since the last 3 TB, always after the ultimate skill GLAT. I reported 3 times to support - the only thing they can reply to is to clear the cache. Nothing more was done. I was ignored by them.
CG doesn’t give a dam*n about this issue because fixing it doesn’t bring them any financial benefit. They won’t lift a finger to sort it out
Since there’s no money in fixing it, don’t expect them to even blink
I've tried reporting this twice through the game "EA help". They are completely useless. Also what shows when you hit Help is "Delete Account". This is foreshadowing, as when you request help they do not read the details you provide, ask questions that have already been answered, and argue with you. All I am trying to do is reporting a bug, LISTEN!! It is so frustrating it makes you want to hit that "Delete Account" button.
If any devs actually care here are my observations. This issue happens when GL Ahsoka is on offense or defense. I have had it freeze on me in all modes causing me to lose TB battles, GAC battles, TW battles (both when battling Ahsoka and when attacking with her). I use Android phone (Pixel) and official PC version (though I cannot recall if I have had the issue on both, last time it happened was on android).
This happens to me right after she uses her Ultimate Ability. The buttons disappear, and you can only forfeit the battle or wait for the time to run out, if there is a timer i.e. TB. All other buttons "work". I can go into settings, put on Auto though nothing happens on Auto, etc. It does not happen every time, this is random. I have others in our guild complaining about the same thing.
Please fix, as this has already cost me GAC matches, TB points, TW battles etc, but most of all it takes the fun out and pisses people off.
Also, tell the manager of the EA Help(less) to fix their help desk. Hire people that know how to communicate and read. Or maybe just run all the help off the forum, fire them and not worry about it. Better than getting no help there and having customers frustrated. I go to the forum here and see the issue has been reported, yet help doesn't know this? They didn't take the time to look at known reported bugs? Worthless!!
