Ideas

Sthenos4's avatar
Sthenos4
Rising Novice
7 months ago
Status:
Fixed

Jedi Temple Guard Datacron refund help

I purchased a lot of Datacron materials to upgrade the Jedi Temple Guard focused datacron and used it. I was NOT aware that it was a bug in the system and you're eventually going to fix the issue and provided a fully completed datacron. I have spent crystals to buy these materials. Could you please either refund the datacron materials for fully upgrading the datacron or provide the crystal refund accordingly? My ally code is 634-789-376

3 Comments

  • I have exactly the same issue and opened a ticket under “SWGOH Technical Issues”.  I am not requesting crystals but rather the resources needed to upgrade my focused datacron from empty to level 15.  This is because it was not my fault (it turns out it was bug) and I wanted the fact I spent money to get the datacron unlocked FOR the current GAC to mean something.  It costs roughly $100 (a little over) to buy crystals using the currently avaialble packs.  That’s to give perspective not a request for anything other than the resources (Mats, datacash etc) I used.  Thanks ahead of time.
    Name:  MINI LightSideRules
    Ally code:  646-435-634

    From my ticket:

    Temple Guard Datacron resources not returned | EA Forums - 12234227

    Temple Guard Datacron resources not returned
    I earned the Jedi Vanguard datacron prior to GAC so I used my own resources (Mats and currency) to upgrade it to Level 15 prior to lock in.  The inbox datacron you gave me REPLACED that focused datacron so I received no compensation for the reouces.  These are expensive - can you please refund those resources or upgrade a different focused datacron that I have to level 15?  Thanks ahead of time.
    Name:  MINI LightSideRules
    Ally code:  646-435-634

  • EA_Gunner​ It seems that you have inboxed a fully upgraded Temple Guard datacron. However, I had already upgraded to Lvl 15 by spending resources. As a result, I now have 2 of the same datacrons. It is a terrible waste of resources and I would rather have the resources back for one of the 2 datacrons. Could you please look into this and do the needful. I do NOT consider this issue as Fixed at this point

Featured Places

Node avatar for SWGOH Bug Reports

SWGOH Bug Reports

Report bugs in Star Wars: Galaxy of Heroes and see what other players are talking about.Latest Activity: 1 hour ago
2,577 Posts