Many of us were excluded from the game for +3 weeks. One week ago a solution finally came after a long period with no communication or acknowledgement.
We missed out on 1x conquest reward (=no Jocasta or SM shards), 2x TB rewards (personally it was 2x 35-36 stars), 4x TW rewards, +21 days of daily rewards (daily mission +squad arena +fleet arena), 3x GAC rewards, 4-5x raid rewards, episode points/progression, Scorch shards, +3 weeks of events (Assault Battle etc) worth of Zetas, Omi, Gear and more.... And possibly a lot more that I have forgotten about.
I expect compensation, but I haven't received anything. I can only assume it is a bug