Ideas

fireflyvup's avatar
fireflyvup
Seasoned Newcomer
13 days ago
Status:
Fixed

Pending Transaction Error

Okay, so this is probably the 24th time I've had to explain myself and what the issue is.. You guys are my last resort, literally. PLEASE HELP!!  I've been getting a Pending Transaction error insid...
android
gameplay issue
missing content
ui (user interface)
EA_Gunner's avatar
EA_Gunner
Icon for EA QV Team rankEA QV Team
10 days ago

The emails play no role in the purchase flow. The emails can differ across platforms. The linking is what's important, and that seems to work from what we can say. I'll check with studio if they know what may prevent your Google account from purchasing content in-game.

fireflyvup's avatar
fireflyvup
Seasoned Newcomer
8 days ago

Hello EA_Gunner​  - 

I'm not sure if this matters or not, but wanted to share some new feedback. It seems I am still unable to make a purchase in the game; however, I did receive a brand new pop-up in the game that I've never seen before. When I tested a crystal purchase this morning, I received this "Purchase Pending" pop-up that I have not seen yet. What is your recommendation on this? 

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