I bought the Profundity LSB 22th of september but i still didnt recieve the characters. I got 2800 crystals instead. I tried to contact EA Help on the mobile version but they answer every 3/4 days.
This was one of the responses i got :
Hello, upon checking the logs, we see that you received the item on9/23/2025, 12:12:49am GMT.
2800 Crystals.
2000 Coaxium
If you still have any other questions or concerns, please do not hesitate to contact EA by creating a new ticket so that we'll be able to assist you on a higher priority basis 🙂
Regards,
Ashmitha
EA Help
I just want the characters that I paid for , i dont want a refund, but i dont know what to do.
my ally code is : 872-615-725
