order number 1004897588003 player ID: l9CmxCv2TC2mPZCtAqt2Cw
I purchased the bundle and says the payment not complete after I was charged, I re-logged in and got the in-game email to claim the reward, I clicked and got the crystals instead of the character upgrade, and the bundle is back again in the shop. I want the reward if I didn't get the characters normally and you can get the crystals back!! This is very frustrating!!
