Ideas
EA_Gunner
EA QV Team
9 months agoTap on settings and contact support.
Nomad_Jace
9 months agoSeasoned Newcomer
I did this, I chatted with the support agents on the support chatbot for a day. There was no fix or resolution.
I have the support chat logs if you would like me to DM them to you.
I can certainly try again, but it's frustrating to pay for something and work for a full day with support re-explaining the issue to different names each time they decide to continue to chat.