Unable to Access Account After EA Sync – Ally Code: 183295919
Dear Support Team,
Good day! I’m writing to report an issue I’ve been experiencing for the past three weeks. After importing and synchronizing my account with EA from Google Play, I can no longer log in under my main account. Initially, I could only access the game as a guest, but after deleting the guest account, the game no longer displays any account options at all.
My Ally Code is **183295919** DinoCRYS. I would greatly appreciate any assistance in resolving this issue, as I’ve been unable to access my progress for quite some time.
Thank you in advance for your help!
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