[AA] Can’t lock doors from other guests in the hotel

I’ve got two Sims in my household. I sent one on vacation and left the other one at home. When I try to use the “Lock door for specific Sims” action in the hotel, the game only shows my household Sims — even the one who’s not on vacation with me. I can try to close the door from everyone besides my sim, but the staff won't enter to clean if necessary.
Also, when I try to close the door to a kitchen for everyone besides staff, chef can't enter the kitchen.

No mods, no cc. All the expansions installed. PC.