Ideas

notsonatasim's avatar
notsonatasim
Seasoned Newcomer
24 days ago
Status:
Needs Info

[AA] Custom venues preset not saving

Creating a custom preset for custom venue doesn’t save when pressed ”save new preset” nor shows up in the lot info panel when exiting the scheduler. I’ve tried it a few times now and all my work goes to waste because it keeps disappearing even when saved. Also when creating a role outfit it took me to world select after it and all custom presets reset.

I’m playing in a fairly new fresh save without mods or cc and without residental rentals. 
Please fix this.

Edit By Crinrict: Added missing pack tag to title.

Note from EA_Solaire:

Hello all,

If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?

If so, please send me a private message with a link to the file. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472

Thanks!

8 Comments

  • Hi notsonatasim​ 

    could you add some pics ?

    When exactly does it disappear ? Is it added at all ? What doesn't show up on the lot info panel ? The custom venue ?

    I tried saving one and it appears for me when trying on a different lot. I didn't restart the game though or go travelling.

    Please create a separate thread for the role outfit issue.

     

  • Is there a fix for this? I'm having the same issue. No custom roles or presets are saving

  • I am having the same issue. Tried several times both in build and live mode. The preset goes missing after exiting the game.

  • cassie1989's avatar
    cassie1989
    Rising Newcomer
    19 days ago

    I am on PS5 and having the same issue. No roles save and no presets. As soon as I click off the preset settings and go back to it, its all gone. Ive tried pressing Dave between each change but nothing sticks. Strange this is the 1st one I made saved fine. Then the 2nd preset wouldn't save and deleted the 1st too. Fed up with it.