[AA] Getaways Automatically End Before Starting/too early

I merged this with the bug report. Please send your save to EA.

hawaiianpunchgrl​ 

For me, it's the exact opposite. The kids' camp runs smoothly, but the fitness retreat ends almost as soon as it starts.

I ran a quick test on a savegame without mods. The journey is interrupted if I manually set the end time. If I don't set an end time, the journey starts without immediately ending.

When I first got the game pack, it worked wonderfully.  Now every time I plan a getaway (standard or my own design), once launched, it immediately ends and takes me to the extent or exit of the getaway, and if I say extend, it just charges me and loops me back to that screen. Essentially, I can't use them at all.  My system isn't the issue; it's a beast, and I have all 119 (or whatever the current number is) packs, and my system works fine.  Except for the Getaways.

Having the same issue! Works using the calendar, but not the phone? Strange. 

What worked for me to fix this issue is when setting up the getway don't set an exact end time. 

I am also having this issue. I followed suggestions and made the getaway from the calendar, not my phone, and I did not choose an exact end time and it is working now. Thank you for the suggestions. 

Ran into this issue today. I had also placed a custom venue with schedule in a vacation world (Selvadorada), but was able to determine by reverting to a prior version of the save that placing this venue was NOT the culprit; this bug was already present in the pre-custom-venue version of the save. Like other people on this thread, I can work around the bug by either planning from the calendar or not setting an end time when planning from the phone. I'm happy to share my save if that would be helpful, but it's modded. 

Well, here's a new one! I had scheduled a 3-day fitness retreat for my Sim with the start time being 10:00 AM on the first day, and ending at 7:00 AM on the last day, but when I got over to the getaway venue, the getaway got canceled? Uh, just to remind you, the stop time at the end is for the last day that this getaway was supposed to be in effect, and if my Sim had to complain that her getaway was canceled at the last minute because of a sudden downpour (because it was raining in the venue when it first happened), then she is going to demand all her money back.

Now let's see what happens when we start the getaway like "normal"...

GameVersion: 1.121.361.1020
I have most EPs, game and stuff packs, and kits (except Royalty and Legacy and its kits)

Issue Description:
When creating a Getaway via the phone, if the scheduled end time is set to a time earlier than the current in-game time, the Getaway fails to start properly. The player receives a notification that the Getaway is ending before it has begun. When the player attempts to extend the Getaway, they are charged additional money, and if they cannot afford the extension, the Getaway ends immediately. The player has effectively paid for a Getaway that never occurred and may lose money attempting to salvage it.

Expected Behavior:
According to the official Getaway guide, players can "select how many nights your Getaway will last, what time it begins and ends" . The game should prevent scheduling an end time earlier than the start time, or should automatically adjust the schedule to a valid timeframe. The Getaway should not attempt to start if the end time has already passed.

Steps to Reproduce:

1. On a residential lot, open the phone and select "Plan a Getaway" .
2. Select a location (Custom Venue Lot or existing lot).
3. Set the end time to a time earlier than the current in-game time (e.g., if current time is 2:00 PM, set end time to 10:00 AM).
4. Attempt to start the Getaway.
5. Observe the result.

Actual Result:

• A pop-up notification appears stating that the Getaway is ending (before it has started) .
• Options presented: "Extend" or "Go Home."
• Selecting "Extend" charges the player additional Simoleons.
• If the player has insufficient funds for the extension, the Getaway ends immediately with no refund.
• If the player has sufficient funds, they must pay extra for an experience that should have functioned correctly from the start.

Additional Notes:

• The game's Getaway planner allows players to select the end hour on the final day but does not validate that this time is after the current game time .
• The Getaway system is designed so that "Sims are brought there, where they'll stay and live until the Getaway ends" . When the end time already passed, the game attempts to end the Getaway immediately.
• The player's specific observation—that this occurs when the end time is earlier than current game time—is consistent with the reported behavior and appears to be the root cause.

Workaround (if any):
Manually ensure that the scheduled end time is later than the current in-game time when creating a Getaway. Pay careful attention to AM/PM and the current time before confirming the getaway schedule.

Impact:
Moderate to High. Players may waste Simoleons on Getaways that never happen, incur additional charges attempting to fix the issue, or abandon the Getaway feature entirely due to frustration. This is especially problematic for players with limited household funds who cannot afford unexpected extension fees. The issue undermines trust in the Getaway planning system and disrupts gameplay flow.