[BH] Customers are generating far away from the small business (residential)

Me as well. It is so frustrating. Sims spawn normally once the business is open, but that is as far as the interaction gets. They don't bother coming inside or interacting. I had my business open/close for hours while I tried rearranging my store/kiosk and playing with the features. No dice. What was the point of spending all of that money for a game that doesn't even work as advertised :/