Since I updated to the new expansion this has been happening, I've already removed mods and everything. I cleared cache... However, this bug is kind of strange, if I close the game and log in again, sometimes the sim's face goes back to normal, and suddenly during my game randomly the face looks like that again. Help
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- Status changed:NewtoTroubleshooting
Try the following
- Close the game
- Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
- Repair the game
- Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry.
- Start a new save game
- Check if you still have the error
- Report back with your results for further steps on how to get your stuff back. - Status changed:TroubleshootingtoMod Related
Marking this as mod related as there was no further info given.
Please create a new thread with more details in The Sims 4 Gameplay Questions & Issues | EA Forums if you need further troubleshooting help if the issue occurs with no mods/cc.
Please use The Sims 4 Mods & Custom Content | EA Forums if you need help with your mods/cc.
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- EA_Cade8 months ago
Community Manager