If I am trying to build a pool, foundation, terrain, etc. my game freezes when I undo a mistake. If I am placing flooring down individually, the tiles will go everywhere around the lot and will once again freeze the game if I try undo something. If I try exiting out of the game it will not close down, and I have to manually shut off my computer to turn the game off.
Could you please provide the following information
- Are you using mods/cc in your game ? Please remove them and test without them if you do.
- Does this happen on a specific save only or also on a new one ?
I have removed all of my cc/mods and have been using both an old and new saved game and I am still having the same issues. I did not have this issue until I updated my game this morning. When I try placing something it shows "OP generation failed"
Did you also build any stairs like this report: [W] Game crashes when editing specific stairs (op generation failed) | EA Forums - 11976007 ?
Yes I did.
Do you remember which stairs you used ?
I tried multiple sets of stairs and they all did the same thing
Hi Arumlilies
Do you have any LastException/LastCrash files in Documents\Electronic Arts\The Sims 4 ?
- Delete the ones you have
- Trigger the error again
- Check if new ones are created
- If that is the case, please copy/paste the content here. You can open the file with any text editor.
Deleting the file won't fix your issue. Posting the info is meant for troubleshooting.
The Sims Team
