Can’t save my builds to the gallery

I'm having the same issue. 🙃

Mil0saur​ AndyNona​ I had that same issue this week. In my case I thought that it may have been thrown off by the fact that I added some hash tag terms, or the fact that too many of the tags included the word 'cure', plus it was in the title and wording of the description. However, earlier that day I had uploaded the same household with 2 less of the tags fine. I went back in and removed the new tags, and even removed some of the wording, etc., that had uploaded just fine that same day. I was scratching my head also. I assumed I had freaked out some filter or blocker by re-uploading it more than once in a row or some such thing, particularly since I was having issues with getting the old one to remove from the gallery.

I think it may have been some combo of cache and delays? In the end it finally worked after I finally got the old one to remove from the gallery first, I closed the game, deleted the 'localthumbcache.package' file, ran a game repair, and waited that hour or two to let the browser/gallery hopefully get the cache cleared out. Then I reopened the game and was able to get the household to upload without getting the error. I also had kept all of that description and the new hashtags I added.

Not sure if any of that will help in your process, but I thought I'd mention it as options.

I think I might’ve found the issue! When you go to Game Options and then Graphics, there should be a "DirectX 9" checkbox. Make sure to check it (as in turn it on) and then restart your game. Loading times are much shorter for me and my laptop struggles way less like this. I’m hoping it’ll stay this way. 

I saw some people talk about this on a Facebook post that I can’t find anymore :/ 

One of them basically said that the DirectX 11 was causing the whole gallery error for them, so I figured I’ll try switching to DirectX 9 as well. Hope it helps!! :>

Mil0saur, you are a lifesaver! I've been having this issue since early August and been getting really desperate! Switching to DirectX 9 solved the issue for me!

Unfortunately, those playing on consoles don't have a graphics options so we can't do this one 😔 

Yep, this is the fix! It works with modded stuff too. I thought I couldn’t save my CC builds because the mods were too big or something, but when I switched to DirectX 9, it saved in seconds. No shade to DirectX 11, but I think it might have an issue…

Mine's not working either, occasionally a room will save despite a pop up saying it didn't work, but lots won't save at all. 

Do we know if they are working on a fix for this issue? 

I don't know, but as of December 14th the problem is still there... Didn't even had the chance to play with the packs I bought on Black Friday. It is really frustrating and annoying.

Have you tried doing what I explained in this comment Server Error uploading to gallery/library | EA Forums - 11933528 ? :0 (if you’re on laptop)

December  29th. Issue still here :/ guess my legacy sims aren’t moving. 

Just did this and it worked thanks!

Direct X Graphics 9 works. 

This worked for me, thank you so much! I spent months wondering what why I couldn't save my favorite lot but now I finally can.

OMG thank you! Not only did it fix the saving issue, but my game stopped lagging too 🤩