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neze4r8lqs8i's avatar
neze4r8lqs8i
Seasoned Newcomer
2 days ago
Status:
Needs Info

Cannot Load Into Lots after Aug 19 Update

After the 19 August 2025 patch, my game is literally unplayable.

I am able to load as far as the main menu, and I can choose a save to load, but I cannot load any lots. When attempting to load a rental lot, I was getting an error that said something like "the game has reached a break point". When attempting to load any other lots, the game simply crashes and auto-quits. 

I have removed all mods and I still get the same result. 

A clean game gives the same result.

I am playing on Windows 11, using NVIDIA graphics and DX11

I'm currently in the process of repairing my game and I'm crossing my fingers that this will resolve the issue, but I'm not optimistic.

EDIT BY CRINIRCT

Everyone in this thread need to post their LastExceptions in Documents\Electronic Arts\The Sims 4 

- Delete the ones you have
- Trigger the error again
- Check if new ones are created
- If that is the case, please copy/paste the content here. You can open the file with any text editor.Deleting the file won't fix your issue. Posting the info is meant for troubleshooting.

Any posts that are on modded game WILL be moved to the mods forum. You need to test a properly vanilla save, moving your mods folder to the desktop, deleting localcachefile thread (or even better a folder rename)

Instructions for folder rename

- Close the game
- Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
- Repair the game
- Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
- Start a new save game
- Check if you still have the error
- Report back with your results for further steps on how to get your stuff back.

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