I've ran into an issue where I can't directly click on most things. They either work just fine, work in only a specific spot, or I have to move my cursor to the side entirely just to click it. It's a...
Ideas
Since the new update, my side bars are acting weird.
I know it isn't the worst thing every, but when I move the cursor over the bar on the right to scroll (I'm on a laptop) I have to click out of the bar, clicking on it doesn't work.
This is a save that has never had any kind of mods.
Adding now cause I posted this without noticing this. All clicking is off.
In build a mode: I have to click on the door option to select the walls option. I have to click on the window to select the door option.
And on and on. I haven't entered CAS yet today, I really don't want to, cause this is already bothering me a lot.
Video here.
missbecam Does this happen if yo uplay in windowed mode as well? Please test and let me know.
Please also provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
puzzlezaddict Yes. The recording was made in windowed mode. I don't think I've ever played in full screen, but it's the first time I encounter the issue.
I have attached the dxdiag. Thank you.
missbecam Please try disabling Game Mode and Game Bar, both under Windows Settings > Gaming.
If that alone doesn't help, disable any apps that come with overlays: Discord, Steam, etc. Disable the EA App in-game overlay as well, under Settings > Application.
I did so, but the problem still persists.
I also noticed that the issue with the bar happens in windowed mode. Changing the resolution didn't help, but full screen mode seems to have the sidebar working normally.
missbecam That's interesting. Does it help if you resize the game window within windowed mode? If it doesn't help immediately, please restart your computer and test the game again at that resolution, as in, let it load at that size and don't change the size again until you've tested.
I'm also curious whether a clean boot would help. Here's how to do one:
The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run. Disable the rest as described.
When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled. If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.
Don't open anything other than Sims 4 and the EA App while testing, not even a browser window.
If this helps, you can selectively reenable services until you find the culprit, then either leave that disabled or (if it belongs to an app you want to keep using) let me know what it is so we can try to fix the underlying issue.
