Ideas

Hero+

5 months ago

Status:

Fixed

[CL] [LS] White Screen/Endless Loading when loading world with penthouses

Basic Info Platform: PC/Mac Mods: No Game Version: 1.118.242 Symptom When trying to load a world with a penthouse such as San Myshuno, or Ciudad Endamorada all I get is a white screen...

live mode

mac

crinrict

Hero+

5 months ago

Hi Meuw50

Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

- Delete the ones you have
- Trigger the error again
- Check if new ones are created
- If that is the case, please copy/paste the content here. You can open the file with any text editor.

Deleting the file won't fix your issue. Posting the info is meant for troubleshooting.

Meuw50

Seasoned Novice

5 months ago

Hello, I have 3 types of last exception files :

-Last Clean exception (from 2022)

-Last Exception (from today)

-Last UI Exception (from today)

I only deleted the Last exception (not the other two) , triggered the error but I don't have any new last exception files!

crinrict
Hero+
5 months ago
Not sure what a last clean exception but as it's so old, you can probably delete it.

Would you be willing to share your save with me ?

If so, please zip your saves folder and upload it somewhere like dropbox, googledrive or OneDrive and PM me the link.
- Meuw50
  Seasoned Novice
  5 months ago
  Thanks I've just sent it!