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marrigrace's avatar
marrigrace
Newcomer
3 days ago

Console Gamer Can’t Load Game At All

I was excited for the update.

I have all but the Fairies pack (I know) - and a few of the stuff packs (I know).  So I knew there would be issues- it happens- so I removed Werewolves, Vampires, Pets and Realm of Magic! I reset and restarted my console many times.  I removed games I no longer play- I have 1TB of free space on my Xbox.

Still I have not been able to load in to a game since the update.

i receive the “Please Try Again” sign. “For some reason The Sims™️ 4 took took long to start. (0x8027025a)” 

Unable to load up, despite removing the game entirely, redownloading it, selecting only a few packs- I’m tired man. By the time I do get it running I’ll be out of energy to play.

Thots n prayers to the teams working on bugs and communicating with the ones and zeroes.

i appreciate you- but also i am running out of money and willpower- please just tell me you’re doing your best and I’ll feel better (it will refresh my wants and needs).

so I will try to remove bust the dust, laundry, and wedding stories- and if that doesn’t work- I will try to remove high school years- etc.

wish me luck.

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Heya marrigrace​ 

    For this specific error, please be sure to try the steps in the article here. If these steps don't clear that up for you, I'd recommend getting in contact with Xbox support so they can look into this further with you. 

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